Constant vigilance to keep your user community safe

Trust and safety teams exist to protect online communities and services from harmful content and inappropriate conduct. The mandate to maintain a foundation of trust between parties often requires organizations to enforce acceptable use governance — quickly and accurately. Such accuracy demands access to information, most of it beyond the confines of an organization’s platform or service. 

Silo for Research reduces time-to-insight and protects the analysts tasked with conducting trust and safety research. With better analysis, organizations can make better decisions to keep their community safe and secure.

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Access resources beyond your borders safely, securely and anonymously

Trust and Safety Challenges:

Solution:

Research shows that most organizations implement DIY solutions or cocktails of discrete technologies to get analysts online. Silo for Research is a cloud-delivered platform that puts your team on the web in seconds — without added infrastructure or other upfront investments. Analysts access a virtual environment that gives them full-fidelity access to the web without the risk.

Solution:

Research solutions typically require exceptions to IT policies or live outside of IT control. Silo for Research provides a single, central point of policy enforcement and oversight. Policies are defined in an admin console, and all analyst actions are logged and encrypted via customer-managed keys. APIs allow you to extract encrypted audit logs for internal analysis or to respond to information requests.

Solution:

Research platforms typically require exceptions to IT policies or live outside of IT control. Silo for Research provides a single, central point of policy enforcement and oversight. Policies are defined in an admin console, and all analyst actions are logged and encrypted via customer-managed keys. APIs allow you to extract encrypted audit logs for internal analysis or to respond to information requests.

Shorten time-to-insight, improve productivity, protect the company and analysts

Get the whole story

Trust and safety analysts need access to all available information in order to take or recommend appropriate action. Roadblocks that keep researchers from accessing third-party communities could be internal IT policies, regional IP restrictions or access restrictions in the target environment.  Whether it’s the surface, deep or dark web — regardless of geography — Silo for Research opens up these information sources to your analysts safely, securely and with a full audit trail.  

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Cloak analyst browsing activity

Anonymity is critical. Trust and safety analysts need to be able to obtain information without tipping the subject to their identity or attributing the research to their company. Retaliation and negative brand exposure are real risks. Silo for Research can execute in dozens of geographies around the world, showing a local IP that never refers back to your organization. And it can be configured to fit the local requirements to blend in with the crowd, including OS, browser, device type, time zone, language, keyboard settings and more. 

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Isolate from toxic sites and content

Trust and safety investigations will expose analysts to untrusted content. And while IT teams must have policies to protect infrastructure, these web policies can block analysts from doing their jobs. Because Silo executes remotely, no web-native code ever reaches the endpoint, and no endpoint code can affect web data. Silo keeps all scripts, cookies, trackers, executables, binary content and everything in between in the secure, remote container. Thanks to our proprietary access protocol, users get full-fidelity access to the web without ever actually touching it. And regardless of the level of sophistication of countermeasures, threats are always neutralized.

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The right tools for the job

Silo for Research improves analyst efficiency and tradecraft across all phases of the information collection life cycle — from integrated file manipulation allowing data capture, annotation and secure storage to anonymous, real-time language translation that won’t tip your hand.  Access across the whole web, analysis capture and collaboration tools, as well as automation capabilities allow you to set up regular research and collection routines that maximize the researcher’s efficiency and shorten your time-to-insight.

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Centralize audit and oversight

Research platforms typically live outside the reach of IT policies, which can lead to misuse or even abuse. With Silo for Research, all analyst and administrator activity is logged and encrypted with customer-managed keys. Review can be static and periodic, or they can be integrated with insider threat platforms via API.

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Why 500+ government agencies and commercial enterprises choose Silo

“Silo allows me to browse malicious or adware-laden websites without worrying about impacting my local PC or network.” 

Financial Services Administrator

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“I like how easy Silo makes researching potential threats, without risk to my computer or network environment.” 

User in Telecommunications

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“Silo’s biggest benefit is security in research. It gives us the ability to work around security protocols and regional restrictions while focusing on safety when browsing inherently dangerous websites.” 

Security and Investigations Administrator

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“Simple, easy, and effective tool for secure investigations.” 

User in Banking

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“Silo allows our analysts to conduct in-depth research into current and emerging threats without putting our organization's network at risk.” 

Silo for Research User

Authentic8 Customer

“Managed attribution helps take down threats proactively.” 

Cyberthreat Intelligence Analyst

Authentic8 Success Story

Learn More

On-Demand Webinar
On-Demand Webinar

Trust and Safety Teams Have a Lot to Hide

Trust and safety teams investigate potentially harmful situations, monitor user activity and set up policies to build an environment of trust

Solution Brief
Solution Brief

Trust and Safety: Sensitive Online Research On and Off the Platform

Trust and safety teams are tasked with keeping users safe. Silo for Research helps these analysts conduct secure investigations across the surface, deep and dark web.

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Video

Silo for Research Product Tour

Learn how Authentic8’s unique approach meets the needs of online investigations for financial fraud, AML, threat intelligence, OSINT and other fields

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